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Welcome to the privacy policy of Doocit Personal Care Ltd. (hereinafter: "the company"), this privacy policy will explain how Doocit Personal Care handles the information it collects about information subjects including customers, surfers on the company's website and digital pages, staff members medical, including doctors, nurses, dietitians, etc. (hereinafter: "medical staff members"), participants in lectures, webinars and other activities organized by the company and anyone on its behalf, whether alone or with others (customers, web surfers, medical staff members, participants in lectures and activities Others will be collectively referred to below as "the user" and/or "the users").

The privacy policy as detailed below will clarify the information that the company collects about the users in connection with the services, the purposes for which the company collects the information, what use the company may make of the information, who are the third parties to whom the company will transfer information and how the company handles and saves the information.

The information that the user provides to the company depends on the user's consent and desire and does not result from a legal obligation. The information will be kept in the company's database for the purposes specified in this privacy policy. The use of the services and the purchase of the company's products indicates the user's agreement with this privacy policy.

This privacy policy is written in the masculine language for convenience only, but it applies to both men and women.

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What is information?

In this policy, the term "information" means any information collected by the company or provided to it by the user or someone on his behalf, through which the user can be identified and protected according to the Privacy Protection Law 1981-1981 (hereinafter: "the Law").

The sources through which the company collects information about the user:

2.1. through the company's website, landing pages, and other web pages;

2.2. Through the information that users submit to the company, including through surveys, newsletter registration, the company's mailing list, and more;

2.3. through joining the activities organized by the company for webinars, lectures, marketing activities, and any other activity;

2.4. through meetings that the company holds with the user many service meetings, marketing, and more;

2.5. through the company's telephone answering service, the customer service department, and the company's physical store;

2.6. Through third parties including the information the company collects about users.

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The company will collect about the users the information detailed below (in whole or in part):

3.1. As long as the user is a medical staff member, the company will collect the information about the user that will be detailed below (in whole or in part):

  • Personal identification information including first name, last name, and contact information;

  • Professional details including degree, license number, areas of specialization, place of work;

  • Information in connection with engagements between the company and the user with the company;

  • User activity on a website and digital pages such as browsing history, searches, and information about the user's use of the company's services;

  • Any additional information the user will provide to the company and/or will be received by the company in connection with the user.

3.2. To the extent that the user is a member of a customer club, a client of the company, or a user of the company's services and products and anyone on its behalf, the company will collect the information about him that will be detailed below (in whole or in part):

  • Personal identification information including first name, last name, identification number, full address, e-mail address, phone numbers, and more;

  • Medical information including information about the user's medical condition, the disease from which he suffers, the name of the health insurance fund and the name of the doctor, and more;

  • How the user contacts the company, the user's meetings with the company, the user's consumption habits, and more;

  • Information necessary for the company in order to provide customer service, including products purchased by the user, the date of purchase of the products by the user, address, the consideration paid for the products, and any information that the user submits when using the website and placing orders on it;

  • Financial information including bank account, information regarding payments, and more;

  • User's activity on the company's website, web pages, and digital pages such as browsing history, searches, and information about the user's use of the company's services;

  • Any additional information the user submits and/or is received by the company in connection with the user.

3.3. To the extent that the user registers for an activity conducted by the company, including webinars, lectures, surveys, and other activities, the company will collect the information about the user that will be detailed below (in whole or in part):

  • Personal identification information including first name, last name, and contact information;

  • Information in connection with activities in which the user has participated;

  • User activity on the company's website and digital pages such as browsing history, searches, and more;

  • Details that the company is obliged to keep according to the law;

  • Any additional information the user submits and/or is received by the company in connection with the user and the activities.

3.4. Information that the company is obliged to keep by law.

3.5. Non-personal information as detailed in section 13 of the privacy policy.

Why does the company collect the information and the use the company makes of the information ("the purposes")?

The company collects information about you for the following purposes - all or some of them:

3.6. to provide the user with services;

3.7. to communicate with the user;

3.8. to improve the services and their quality;

3.9. to send the user information including administrative information;

3.10. for statistics, research, analysis, and conducting satisfaction surveys;

3.11. to match and offer the user a variety of products and services that may be suitable and of interest to the user;

3.12. for the purpose of direct mailing, as this term is defined in the Privacy Protection Law - 1981 - including sending newsletters, whether the mailing is carried out by the company, or whether through some third party;

3.13. for the purpose of analyzing profiles of the users for the purpose of marketing products, including but not limited to the Internet;

3.14. for the purpose of identifying the user when contacting the company;

3.15. for the purposes of improving, correcting, consolidating and refining the information;

3.16. for the purposes of managing the company's activities;

3.17. for the purposes of investigating and settling complaints, conducting internal audits and handling requests for access to information or its correction;

3.18. for the company's internal needs;

3.19. To defend against lawsuits, demands and claims against the company and anyone on its behalf, as well as against third parties;

3.20. For the purpose of enforcing the provisions of the site's terms of use and this privacy policy;

3.21. In order to comply with the provisions of any law.

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Transfer of the information

4.1. The company will not transfer or give information to third parties except as specified in the privacy protection policy.

4.2. The transfer of information to third parties will include only relevant information that does not exceed the purposes for which the information is transferred and will be carried out in a proportionate manner for a defined, explicit and legitimate purpose.

4.3. The Company may transfer the information or any part of it to third parties in one or more of the following cases:

4.3.1. Third parties who provide the company with various services, including support services for security systems and information technology (IT) systems, information storage services, survey and research services, the company's shipping company, lawyers or other external professional consultants, printing services, postal services, mailing services and sending messages, advertising, marketing, market research and analyses, banks, financial institutions, insurers, document, and record management providers as well as other third parties who provide the company with services in connection with its activities.

4.3.2. Members of the DCMS Personal Kerr group, including sister companies and subsidiaries.

4.3.3. If a demand is received from authorities including enforcement, courts, law enforcement authorities, tax authorities, investigative authorities as well as other authorities and entities.

4.3.4. If the company receives a judicial order ordering it to hand over the users' details and/or information about the users.

4.3.5. If the delivery of the information is required by law.

4.3.6. In any dispute, claim, demand, claim, or any legal proceedings between you or anyone on your behalf and the company or anyone on its behalf.

4.3.7. In the case of transfer and/or sale and/or check and/or purchase, of the company and/or its assets and/or any part of them, for consideration or not, all or part of them, to third parties, including but not limited to the case of a merger of the company and/or its activity with third parties, including without detracting from the generality of the said, in cases of change of control, full or partial, in the company including for examining the feasibility of the cases mentioned above.

4.3.8. If a claim is raised or the company suspects that a user has committed an act/or omission that may harm the company, on its behalf, any third parties, including other users.

4.3.9. In any case that the company believes that providing the information is required to prevent damage to the company, the user, or any third party.

4.4. In addition to the aforementioned, the company may transfer the information to third parties, as stated above, also outside the State of Israel, including to third parties who are located in countries where the level of protection of the information is different from the provisions of Israeli law and which may provide less protection than that provided according to the privacy protection laws in Israel. Without deviating from the provisions of this policy, the use of the company's services and the purchase of the company's products indicates the user's consent to this privacy protection policy, including the transfer of their information, their preservation, and storage by third parties located outside the State of Israel.

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Securing

The company uses technical and physical measures regarding privacy and information security in accordance with accepted standards. As we know, the storage and transmission of information by electronic means, including through the Internet, can never be completely safe, and at any time when the user submits information to the company, in particular through the Internet, the user does so with full consent and subject to the dangers involved in the transmission of information in this way. In any case, if the user has reason to believe that the transfer of the information to the company is no longer safe, please inform us by contacting us in section 17 of the privacy policy.

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Limitation of Liability

The company and anyone on its behalf, including third parties who act on its behalf, will not bear any liability, and the company is exempt from any liability, in connection with any damage, loss, or expense, of any kind and type, whether direct or indirect and/or circumstantial and/or consequential, which were caused and/or will be caused to the user and/or third parties in connection with the above, including everything related to receiving the information, using it, keeping it, transferring it to third parties.

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Saving the information according to the purpose and the period of holding the information

The company will retain information about the user for the period of time necessary to ensure the goals detailed in this privacy policy unless a longer retention period is required or permitted by law.

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Information about other people

If the user provides personal information to the company regarding other people, including his family members and other third parties, the user must do so only after: (a) the user has informed the third parties about the content of this policy; and - (b) the user received the required consent for the collection, use, disclosure, and transfer of personal information about the third party in accordance with this policy and in accordance with the provisions of the law, as required.

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Contact with marketing proposals

5.1 The company may provide the user with marketing information about products that the company sells as well as about products and services of third parties that are related to the products that the company sells ("marketing offers"). If a user has given his express consent, the company will be able to send such marketing offers to the user also by e-mail, text messages (SMS), and automatic dialing systems.

5.2. If the company was in negotiations with the user regarding one of the products it sells - and the user did not purchase any product from the company in the end, the company can, even if the user did not give his specific consent to this, send him marketing offers regarding such products, or similar ones, by mail electronic, text messages (SMS) and automatic dialing systems, unless the user informs in writing (or by any other means specified in the marketing offer) that he does not wish to receive marketing offers, in general, or those of a specific nature.

5.3. If a user no longer wishes to receive marketing offers on an ongoing basis, he may request this in writing and/or by contacting him by e-mail, using the means of communication listed below, in section 17 of the privacy policy above, in order for the company to stop sending marketing offers.

5.4. When a user receives marketing offers from the company via e-mail, the user may choose not to receive e-mail marketing messages by clicking on the unsubscribe link present in each such e-mail message, or by contacting the company through the means of communication listed below, in section 17 of this privacy policy.

5.5. The company aims to respond to requests to refuse to receive marketing offers within a reasonable time frame. It should be noted that even if the user chooses to refuse to receive marketing communications on behalf of the company, the company will still be able to send the user service messages, important administrative correspondence, accounts, payment messages, etc., and any messages that the company is entitled to send according to any law or agreement.

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Requests for access, review, and correction of information

The user has the right to review and correct information about him that is not correct, complete, clear, or updated, all in accordance with the conditions established by law. As much as a user wishes to do so, it is possible to contact the company through the means of communication as detailed in section 17 of this privacy policy. The user should note that some of the information may be excluded from inspection and correction rights in accordance with the law.

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Links

6.1. The website, web pages, and digital pages of the company may include links to websites, web pages, and applications of third parties, and the service provided within them is not provided by the company. This privacy policy does not apply to these services and the user is not obligated to use them. If the user chooses to do so, then their use is his sole responsibility and subject to the terms of use and the privacy policy of websites and/or web pages and/or applications as mentioned above.

6.2. The company and anyone on its behalf, including third parties who act on its behalf, will not bear any liability, and the company is exempt from any liability, in connection with any damage, loss, or expense, of any kind and type, whether direct or indirect and/or circumstantial and/or consequential, which were caused and/or will be caused to you and/or to third parties in all matters relating to the aforementioned websites, web pages and applications, including the use, the content published in them and more. Without deviating from the aforementioned, you undertake to comply with the instructions and conditions of those websites and/or web pages and/or applications.

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"Non-personal" information that the company collects

7.1. "Non-personal" information is any information that does not reveal the personal identity of the user, and the company collects it with the help of various technological means (including the website, web pages, digital pages of the company, e-mail messages, etc. of the company and anyone on its behalf and more). for example:

Through your web browser: information such as the user's IP address (ie, the user's computer address on the Internet), screen resolution, operating system type and version, web browser type and version, the time of the visit to a certain page and the page(s) visited. The company uses this information for purposes such as calculating the number of users on the website and digital pages and more.

Using cookies: Cookies are pieces of information stored directly on the user's computer. Cookies allow us to identify the user's computer and collect information such as the type of internet browser, time spent on the site, the pages visited, language preferences, etc. The company can use this information for security purposes, assistance with navigation, presenting information in a more efficient way, and gathering statistical information regarding the use of the company's website, web pages, and digital pages.

Cookies allow the company to show the user advertisements or offers that may suit and interest the user. That is, the company can use cookies to learn the user's browsing preferences on the website and digital pages, and his reactions to various advertisements and content displayed therein, thereby presenting the user with additional advertisements and content that may interest him and suit him.

Use of pixel tags, web beacons, clear GIFs, or other similar technologies of the company and of third parties: the company may use these technologies on some of the website pages and in e-mail based on HTML format, in order, among other things, to track the actions of users The site and e-mail writers, measure the success of the company's marketing campaigns and compile statistics regarding the use of the site, the digital pages and the rate of responses.

Use of log files: The company's web servers automatically record certain information that the user's browser or mobile device sends every time a user visits the company's website, banners, and digital pages. These server records may include information such as your Internet request, your IP address, browser type, browser language, referring/exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed, and the order of these pages, quantity The time recorded on certain pages, the date and time of your request.

7.2. The company uses cookies from advertising systems such as Google and Facebook which monitor the use of the website by the users. The use of the information that will be collected through the Google and Facebook cookies is subject to the terms of use and the privacy policy of the aforementioned companies and you can learn about the information collected through the cookies, the use of information by the aforementioned companies, how to cancel the cookies and more in the Google privacy policy and the Facebook privacy policy.

7.3. Without deviating from the above and the instructions detailed in the privacy policy, the company will be entitled to transfer non-identifying information to third-party advertising systems such as Google and Facebook in order to present the user with content and publications that may interest him and/or match his preferences.

7.4. The company uses analysis, statistical analysis, and research services of third parties such as Google Analytics. The use of Google Analytics services is subject to the Google Analytics Terms of Use and Privacy Policy. You can learn about the information collected as part of these services in the privacy policy of Google Analytics.

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Applicable law and jurisdiction

8.1. The terms and instructions detailed in this privacy protection policy, as well as any changes or amendments to this policy, will be regulated according to the laws of the State of Israel without reference to the applicable choice of law clauses therein.

8.2. Jurisdiction in connection with any dispute and/or claim that may arise in connection with this privacy policy or related to it is exclusively given to the courts in Tel Aviv.

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Changes and Updates

The company is entitled, at its sole discretion, to change the privacy policy from time to time without the need to provide a notice or notification thereof. The latest privacy policy published on the website will bind the user. The user's continued use of the website after the privacy policy has been updated will constitute the user's consent to the updated privacy policy, including changes.

 

Various

9.1. The user may not transfer his rights and/or obligations according to this privacy policy to another. The company may transfer its rights and/or obligations to another.

9.2. This privacy policy does not derogate any right granted to the company and/or anyone on its behalf under any law.

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Contact regarding information

Any questions regarding the information collected by the company and this privacy policy can be directed to the VP of customer relations of the company via e-mail with the address: info@doocit.com

 

 

 

Updated for May 2023.

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